If your product is broken or faulty please inform us within 5 working days and we replace the item or refund you.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
To return your product, please email us at email@example.com and we will forward you the address label to put on the package. If the product isn't damaged or faulty you will be responsible for paying for your own shipping costs for returning the item. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.